Contour

S23

2 people|Active

Generative AIB2BWorkflow AutomationEnterprise Software

64°Major Pivot

Before

Automated QA Copilot

After

No-Code Voice Agent Platform

Full description — before

Contour is building next-generation quality assurance to free engineering time and test products, end-to-end. PMs can input product requirements to auto-generate testing suites, informed by real user behavior data.

Full description — after

Contour is building next-generation voice agents to provide manage call center operations and customer support. Users can define a workflow for their call and deploy the agent in minutes to handle both inbound and outbound calls.

Category shift

AI Coding AssistantsVoice AI & Customer Support

Summary

Contour fully pivoted from an automated QA tool for software teams to a no-code voice agent platform for call centers—a complete change in product, market, and problem focus.

Detected 1 year ago · 2024-12-26